An approach for usability evaluation of e-commerce sites based on design patterns and heuristics criteria

نویسندگان

  • M. Sartzetaki
  • Y. Psaromiligkos
  • S. Retalis
چکیده

DEPTH (evaluation approach based on DEsign PaTterns & Heuristic criteria) is an approach for performing scenario-based heuristic usability evaluation for e-commerce sites. It is comprised of a preparatory and execution phase where specific steps are performed for evaluating the usability along three axis: usability comparison tests among similar e-commerce sites, expert / heuristic evaluation, scenario-based user inspection/enquiry sessions.

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تاریخ انتشار 2003